Refund Policy

Last updated: May 2026

FlowSnap is operated by Sasha Hartley-Hrovatin. We want you to be happy with your purchase.

30-day money-back guarantee

If you are not satisfied with FlowSnap Pro, you can request a full refund within 30 days of your purchase date — no questions asked.

Refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for all FlowSnap purchases. To request a refund:

Visit paddle.net and look up your order using the email address you used at checkout, or
Email us at hello@flowsnap.live with your order details and we'll handle it for you.

Refunds are typically processed within 5–10 business days, depending on your card issuer or payment method.